Gobal de-regulation of industry has allowed cross selling of products by banks, financial services & insurance companies. This has increased the competition for customer retention and new customer acquisition prompting the companies to search for leading edge technology and tools for increasing efficiency, managing the complexity of operations effectively and reducing the total cost of ownership. Insurance companies are undertaking numerous technology initiatives for gaining strategic competitive advantage. Technology initiatives, undertaken by insurance companies, are aiming at fulfilling ever-increasing business challenges including business process cycle time reduction, customer retention and increase in satisfaction, reduce over all operational cost, personalize solutions, detection of fraudulent claims, enabling straight through processing by integrating customers, agents, brokers, third party service providers.
✔ New Business and Underwriting
✔ Policy Administration
✔ Claims Administration
✔ Agent and Broker Management
✔ Vendor and Service Provider Management
✔ Front office and Workflow
✔ Enterprise Content management
✔ Business rule implementation
✔ Management Information System
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